The Great Outdoors

This afternoon I watched a hawk capture, kill, pluck and then eat a small bird. And it happened right outside my back door.

The nameless hawk, lets call him Steve, chased a small bird, lets call him Food, into the bush behind my apartment. Steve caught Food as Food attempted to circle back around. Then Steve sat on a branch holding Food while all of Food's friends chirped like mad.

I guess all of Food's friends were saying, "You're gonna rot in hell for eating our friend!", "Stupid Steve, may your babies become squirrel food" and things of that ilk.

Once Food was dead, or maybe he wasn't quite yet, Steve began plucking the feathers off of Food in order to get to all the squishy bits inside. It was rather cool, the hawk couldn't have been more than 10 feet from me as he was doing this. I had a great view through the bush.

Once I know what kind of Steve it was, I'll let you know.

Dammed If You Do...

Today I had a customer call to complain about our customer service. Apparently she felt that it was too good.

She had not one, but three different people ask her if she needed any help. Then the person at the register had the audacity to talk to her about her purchases. You know, annoying things like, 'ooh, this is a good book' and 'I'm glad this is finally out in paperback.'

In my 16 years of retail, this is the first time I've ever had this complaint. Will our enthusiasm keep her from shopping at our store? Of course not.

I also caught a Mexican trying to steal two latin cd sets from our store, so overall it was a good day.